AI troubleshooting for medical devices
Describe the problem or snap a photo. Get step-by-step guidance, device ID extraction, and auto-generated work orders — right on your phone.
Free for all clinical engineers. No credit card required.
Browse the troubleshooting wiki →Photo Input
Snap device labels and error screens. AI reads serial numbers and error codes.
Smart Troubleshooting
AI-guided step-by-step fixes tailored to your device and local regulations.
Work Orders
Auto-generated drafts with device IDs, steps taken, and resolution. Copy to CMMS.
Frequently asked questions
What is medtek.ki?
medtek.ki is a free AI troubleshooting assistant for medical devices. Describe a fault or photograph the device label and error screen; it guides you step by step, identifies the device, and drafts a work order you can paste into your CMMS.
Who is it for?
Biomedical equipment technicians, clinical engineers and medical-technology departments that maintain and repair patient monitors, ventilators, infusion pumps, defibrillators and similar equipment. It is not intended for patients or clinical staff.
Is medtek.ki free?
Yes. The assistant and the public wiki are free for clinical engineers, with no credit card required. Hospitals that need a dedicated instance, single sign-on or on-premise hosting can contact support@medtekki.no.
Which devices and regulations does it cover?
It works across common clinical equipment and adapts guidance to your region: EU MDR 2017/745, IEC 62353 electrical-safety testing and ISO 14971 in Europe, FDA requirements in the US, and it can check FDA safety alerts and recalls for a device.
Does it replace the service manual?
No. AI guidance can be wrong and never replaces the manufacturer's service manual, your institution's procedures or your own professional judgement. Always follow electrical-safety procedures and verify critical steps before returning a device to clinical use.
How does the troubleshooting wiki work?
When users opt in, solved cases are anonymised (names, facilities, serial numbers and patient context removed) and reviewed before being published as public guides organised by manufacturer, model and error code. Anyone can read them without an account.